County Square is located at the heart of Ashford’s town centre, just a short walk from Ashford’s busy international rail station. There are several bus links and an underground NCP car park plus alternative parking nearby.

By Car

Postcode: TN23 1YD

Ashford is just off Junctions 9 and 10 of the M20 motorway, 10 minutes from the Channel Tunnel, 38 miles from the M25 and just an hour from London.

By Car

NCP CAR PARK

Postcode: TN23 1JA

  • 362 spaces including 145 disabled bays.
  • Minimum payment (1 hour) £1.95 on the day or £1.45 via the app – click here to download.
  • Open 7am-7pm Monday-Saturday and Sunday 9am-6pm
  • For further information click here.
  • For more car parking options click here.

ELWICK PLACE CAR PARK

Postcode: TN23 1AX

  • 282 Spaces including 14 disabled bays.
  • 4 Electric Vehicle Charging Points.
  • Minimum payment £2.20 (two hours).
  • Free after 3pm and before 9am the following day.

By Bus

Several local services, and many from further across Kent, serve Ashford town centre. The centre is surrounded by four bus stops, which serve Elwick Road and Bank Street. Many services are run by Stagecoach.

More details and timetables can also be found at www.stagecoachbus.com/timetables

By Train

County Square is less than a mile from Ashford International rail station, which is about a 10 minute walk via Elwick Road/A292. For more details click on the following link:

www.nationalrail.co.uk/posters/afk.pdf

Toilets & baby changing facilities

These, along with disabled toilets, are located on the same level as the yellow car park (level 01). The toilets can also be reached from the South Square stairs near Muffin Break or via the lifts near Superdrug and JD Sports.

Social distancing measures have been put in place and extra cleaning takes place throughout the day.

Soft play for little ones

Tiny Tots farm soft play area is located in the Lower Oval near the Elwick Road entrance. It is for children under 5 and is open 8.30 – 4.30 Monday to Saturday and 10 – 3.30 on Sunday.

The play area is not supervised so an adult must remain with their children at all times. Our Customer Service team can be contacted on 01233 621196 should you need to contact them.

We’re sorry but the soft play area is currently closed and is awaiting a revamp to make it safe and fun for little ones!

Accessibility & mobility

County Square has a dedicated Shopmobility service to help those who may have difficulty getting around the centre.  Managed by our helpful Customer Service team, we can provide manual wheelchairs for people who have difficulty walking without assistance. This service is available seven days a week for a small donation to charity. For bookings and more information call 01233 621196.

It is now necessary to keep wheelchairs and mobility scooters within County Square so they cannot be taken outside of the centre. This is due to new insurance rules and keeping the vehicles clean and safe for everyone’s health and safety.

There are disabled toilets located on the same level as the yellow car park (level 01) which are accessible by lift from the car parks or on South Square near Muffin Break and opposite Superdrug.

Lost Property

Customer lost property is handled by our Customer Services officers. If you think you may have misplaced something during your visit, call the centre’s control room on 01233 621196 or ask at the security office, located just along from Specsavers next to the fire exit doors.

Child Safe

If you are concerned about a lost child, please contact our Security Control on 01233 621196 or approach one of our helpful Customer Service Officers patrolling the malls.