Services 

Eating and drinking

From coffee and cake to milkshakes and burgers, whatever your taste you can satisfy it at County Square. Debenham's café, Burger King, Costa Coffee Muffin Break and Warren's Bakery are among the outlets ready to serve you throughout the day. Visit our store maps to explore the centre and see our full retail offering.

Toilets & baby changing facilities

These, along with Disabled toilets, are located on the same level as the yellow car park (level 01) – one floor up from the red car park (level 00). The toilets can also be reached from the South Square stairs near Muffin Break or via the lifts near Superdrug and JD Sports.

Accessibility & mobility

County Square has a dedicated Shopmobility service to help those who may have difficulty getting around the shops.  Managed by our helpful Customer Service team, we can provide both electric scooters and manual wheelchairs for people who have difficulty walking without assistance. This service is available seven days a week for a small fee, which is donated to charity. For bookings and more information call 01233 621196.

There are disabled toilets located on the same level as the yellow car park (level 01) – one floor up from the red car park (level 00) which are accessible by lift from the car parks or on South Square near Muffin Break and opposite Super Drug.

Lost Property

Customer lost property is handled by our Customer Services officers. If you think you may have misplaced something during your visit, call the centre's control room on 01233 621196 or ask at the security office, located just along from Spec Savers next to the fire exit doors.

Child Safe

 

If you are concerned about a lost child, please contact our Security Control on 01233 621196 or approach one of our helpful Customer Service Officers patrolling the malls.

The person of contact will be responsible for taking appropriate action to assist the child needing help. .

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