Services 

Eating and drinking

From coffee and cake to milkshakes and burgers, whatever your taste you can satisfy it at County Square. Burger King, Costa Coffee, Muffin Break and Warren's Bakery are among the outlets ready to serve you throughout the day. Visit our store maps to explore the centre and see our full retail offering.

Toilets & baby changing facilities

These, along with Disabled toilets, are located on the same level as the yellow car park (level 01) – one floor up from the red car park (level 00). The toilets can also be reached from the South Square stairs near Muffin Break or via the lifts near Superdrug and JD Sports.

Social distancing measures have been put in place and extra cleaning takes place throughout the day.

Accessibility & mobility

County Square has a dedicated Shopmobility service to help those who may have difficulty getting around the shops.  Managed by our helpful Customer Service team, we can provide manual wheelchairs for people who have difficulty walking without assistance. This service is available seven days a week for a small fee, which is donated to charity after maintenance costs. For bookings and more information call 01233 621196.

It is now necessary to keep scooters and wheelchairs within County Square so they cannot be taken outside of the centre. This is due to new insurance rules and keeping the vehicles clean and safe for everyone's health and safety.

There are disabled toilets located on the same level as the yellow car park (level 01) – one floor up from the red car park (level 00) which are accessible by lift from the car parks or on South Square near Muffin Break and opposite Superdrug.

Lost Property

Customer lost property is handled by our Customer Services officers. If you think you may have misplaced something during your visit, call the centre's control room on 01233 621196 or ask at the security office, located just along from Specsavers next to the fire exit doors.

Child Safe

 

If you are concerned about a lost child, please contact our Security Control on 01233 621196 or approach one of our helpful Customer Service Officers patrolling the malls.

The person of contact will be responsible for taking appropriate action to assist the child needing help. .

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Sharon Burberry
"I just wanted to thank you all at County Square for..."

Abigail from River Island
"I saw the show and loved it. The models looked great in the clothes and..."

Donna Wells
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Shopper's feedback
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Latest newsLatest news

Countdown to Christmas with Smiggle's 2020 Advent Calendar.
Every Smiggle Advent Calendar has the chance to WIN 1 in 30 £500 Smiggle shopping sprees!

Calendar Club are back in town!
County Square welcomes Calendar Club to the centre in the lead up to Christmas 2020!

County Square Welcomes Cards Direct
Cards Direct is now open!

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Great News! The Body Shop has now launched the Christmas 2020 gifts collection! Head in-store now ✨ @TheBodyShopUK… https://t.co/g1A52v7Ms9

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