Services 

Eating and drinking

From coffee and cake to milkshakes and burgers, whatever your taste you can satisfy it at County Square. Debenham's café, Burger King, Costa Coffee and Muffin Break are among the outlets ready to serve you throughout the day. Visit our store maps to explore the centre and see our full retail offering.

Toilets & baby changing facilities

These, along with Disabled toilets, are located on the same level as the yellow car park (level 01) – one floor up from the red car park (level 00). The toilets can also be reached from the South Square stairs near Muffin Break or via the lifts near Superdrug and Mothercare.

Accessibility & mobility

County Square has a dedicated Shopmobility service to help those who may have difficulty getting around the shops.  Managed by our helpful Customer Service team, we can provide both electric scooters and manual wheelchairs for people who have difficulty walking without assistance. This service is available seven days a week for a small fee, which is donated to charity. For bookings and more information call 01233 621196.

There are disabled toilets located on the same level as the yellow car park (level 01) – one floor up from the red car park (level 00) which are accessible by lift from the car parks or on South Square near Muffin Break and opposite Super Drug.

Lost Property

Customer lost property is handled by our Customer Services officers. If you think you may have misplaced something during your visit, call the centre's control room on 01233 621196 or ask at the security office, located just along from Poundland next to the fire exit doors.

Child Safe

Child safe is a scheme being run in Ashford town centre and surrounding businesses. The logo of the apple will be displayed on the windows of businesses in and around Ashford to encourage children who may be lost or in a vulnerable position to seek assistance from somewhere recognised as a safe zone.

Each business displaying the logo will have a person of contact, they will be identifiable by wearing a badge bearing the apple logo. The person of contact will be responsible for taking appropriate action to assist the child needing help. Please make children aware that all businesses displaying this logo are a safe place to get assistance from an adult who will be happy to help.

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Sharon Burberry
"I just wanted to thank you all at County Square for..."

Abigail from River Island
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